As the ransomware crisis goes from something intangible to a real threat for every business, the conversation has turned to a very reasonable question: How to best prevent ransomware attacks?
There’s been plenty of news coverage about how to avoid clicking on something bad. We think of things differently. Instead of having harried employees determine if an email is malicious or not, why not have the email security solution do the scanning and only deliver if it's 100% safe? Our API-based solution picks up on the subtle signs that hackers leave, often imperceptible to the human eye. It quarantines the email automatically so the user never has to make an assumption.
We do this by leveraging machine learning.
For machine learning to work effectively, it needs to be trained on the best data set. For email security, it must be embedded within the cloud suite via API. Once embedded, the data set of cloud email security solutions is much richer. By being embedded, we understand who the people being emailed are, the social graph, internal email, geo-suspicious login events, and more. Beyond that, as an inline security solution, our security layers run after Microsoft and Google’s default security filters. That means it is trained on the specific attacks not caught by Google or Microsoft.
In our model, we’re constantly training and tuning our AI on the specific tenant. We have separate training sets for Office 365 and Google and separate models based on the direction of mail (inbound, outbound, internal). We use best-in-class AI algorithms and put our own inputs into them. By applying custom threat profiles for each organization, we can better tune our AI and keep phishing out.
By doing this, our customers see a 99.2% reduction in phishing emails reaching the inbox. That's how you avoid ransomware. Email is the leading vector for breaches. Ensuring it's protected by blocking the email before it reaches the end-user is the best way of protecting against ransomware—and all other—attacks.
As a new kind of MSSP, Digital Hands is how organizations are getting ahead of attackers – and doing it in a world where compliance alone is no guarantee of protection. Too many companies invest in cybersecurity solutions, follow the recommendations, achieve compliance … and then still get breached. You’ve got to get to your exposures before the bad guys do.
To get there first, you need a way to:
#1 See more – because you’re working with an innovative partner who’s seen it all before and can see what’s coming next.
#2 Flex more – because you have a composable security model that lets you adapt to changing needs and evolving threats without having to rip and replace.
#3 Do more – because you have the technology and services that not only tell you what’s happening now, but what to do about it, and how to prevent it from happening again.
Only Digital Hands gives you this “See more, Flex more, Do more’’ approach. That’s why organizations with some of the most sensitive data of all – such as hospitals, financial institutions, law firms, and government agencies – continue to give Digital Hands an industry-leading CSAT of 98% year after year after year.